Wednesday, June 5, 2019
Colgate pursues low cost strategy
Colgate pursues low speak to st considergyCP has a large and high-octane distribution network. Its distribution channels argon located whole over Pakistan (Moore, E.R)It caters to a broad node base. It has developed itself in al near all the categories which ar associated with customers on the daily basis.Colgate pursues low cost strategy. Its fix is automated. Only one plant is used for the manufacturing of three different detergents wish bonus, express, briteThe whole process is recurrent for each of the detergent.By automating the plant, CP is able to save a lot of cost. CP value deli truly network does not contract any delays in it which helps CP to save cost.CP targets all segment, it has products for the lower class, middle class and the upper class. Its pricing is done accordingly. It has cost leadership in the detergent and the approach cargon categoryCP forecasting is very accurate which helps them to reduce cost because if estimated are accurate then it helps th e company to avail cost advantagesCP is allowed to deviate only 5% from its forecast both upwardly and downwardsCP has concentrated more(prenominal) on process efficienciesCP has access to large capital that is required to make signifi suffert investment. CP never compromises on the development expenditure. It is invariably ready to improve its production processes.Being a low cost producer it helps CP to better compete to its rivals.Being the low cost producer it has helped CP to sequester themselves from powerful suppliers who nowa daylights demand increasing costs due to rising inflation.Being he low cost producer, it has also helped to attract powerful buyers whom CP sells directly kindred MAKRO, DMART, IMITAZ, AGHAS, and NAHEED etc (Moore, E.R).Economic FactorThe overall economy of the country is showing a stable growth. Therefore this fabrication is also showing a growth of 10%. But the inflation is growing rapidly which is not a good sign for the new entrants. form i n the interest rate also affects the industry. therefore the new entrants are also threatened by the increasing interest rates.Economic factors do influence the bargaining power of buyers as inflation is the major factor that is affecting the consumers hard.Economic factors do not affect the availability of substitutes. But since inflation is growing, so it is hard for the poor people to switch to more modern products like washing powder, tooth paste. They would rather prefer oil to clean their clothes and use miswak to brush their teeth.Economic factors do have an affect on the bargaining power of suppliers as inflation is rising fast. Suppliers demand that they would provide the necessary raw material at a higher price. Exchange rate fluctuations also affect the cost of raw material.Economic factors do affect the rivalry among the competitors as all the players in the industry want to have cost leadership. The economic factors are favoring intense competition from the last five years. People have more money at their disposal. Also Pakistan is a white plague orient society (Hiatt, Jeff.).Quantitative Strategic Planning Matrix (QSPM)STRATEGY 1STRATEGY 2WeightsASTASASTASSTRENGTHSMarket leader in surface fright with 90% food market share0.15Good Leadership0.06Employee commitment0.1230.3620.24Cooling crystal patent0.1Accurate forecast with mention to demand0.0740.2820.14High EPS0.0830.2420.16Strong advertisement and promotional campaign0.0820.1630.24WEAKNESSESIT not used optimally0.1340.5220.26No ecommerce0.130.320.26No proper use of forward integration0.0520.130.15They are not trade their products to other countries0.061OPPORTUNITIESExploring into new categories like shampoo, hand wash , body wash, shower gel0.1420.2840.56Rural population switching from miswak to toothpaste0.06 recess in tooth brush market0.0820.1630.24Implementation of ERP(SAP)0.1440.5620.28People becoming hygiene and beauty conscious0.120.230.3No layoffs0.07THREATS(T)Raw material and e nergy prices are increasing0.1230.3620.24Inflation in the country0.0730.2120.14Competitors re founding their products0.120.230.3Competitors increasing their marketing budgets0.0620.1230.18Unstable law and order conditions.0.061TOTAL4.053.69Rivalry among existing competitorsYes (+)No (-)The industry is growing rapidly.The industry is not cyclical with intermittent overcapacity.The fixed costs of the business are relatively low portion of total costs.There are significant product differences and brand identities between the competitors.The competitors are diversified rather than exceptionalized.It would not be hard to get out of this business because there are no specialized skills and facilities or long-term contract commitments etc.My customers would incur significant costs in switching to a competitor.My product is complex and requires a detailed regarding on the part of my customer.My competitors are all of approximately the same size as I am.7LOWMEDIUM advancedINTERPRETATIONTh reat of competitors is high because the product is not unique as there are no product differences. Same products are available with all competitors like Unilever, Procter and Gamble, Shield, Oral B. Therefore rivalry is also increasing as demand in the economy has also developmentd for the last 5 to years. legal age of the competitors are MNCs which means that they have the necessary resource and skill (Hiatt, Jeff).Government FactorsGovernment regulations do have an affect on the rivalry among the competitors. policy-making factorsPolitical factors do not affect the rivalry among the competitorsEconomic factorsEconomic factors do affect the rivalry among the competitors as all the players in the industry want to have cost leadership. The economic factors are favoring intense competition from the last five years. People have more money at their disposal. Also Pakistan is a consumption oriented society (Hiatt, Jeff).Social trendsSocial trends have changed, buyer are more cognisant of their purchases. So the players in the industry are always stressful hard to increase their market share (Hiatt, Jeff).Technological changeTechnology is helping the companies to gain a competitive advantage over their rivals. Also inquiry and development plays an important role in this (Hiatt, Jeff).KEY SUCCESS ACTORS FOR COMPETIVE SUCCESSLow cost production efficiency. CP has plants installed that take only 30 minutes for the plant to shift from the production of one product to the other.High quality manufacturing of products with very few defects.A strong network of wholesale distributors.Gaining ample space on retailer shelves. (Examples Naheed, Aghas, Makro and other small shops.)Attractive packaging and styling.Good length of product lines.Attractive commercials and advertising.Good reputation in the industry along with loving reputation with buyers.Market penetrationColgate can do market penetration by increasing its advertising, people always associate Colgate with toot h paste and have no awareness that it produces personal and surface care products as well. They should show their logo on all its products so that people know the producers and this will increase customer loyalty and also when people will come to know that Colgate is the producer then new customers will also buy the product (Hiatt, Jeff).They should also increase their promotion efforts by going to school and doing health awareness programs, also they should go to residential areas and make women aware of their surface care and fabric care products such as max, bonus and express etcProduct developmentColgate can also do product development by introducing new features in their already existing brands. They can improve their tooth brush quality and features by introducing flexi tooth brushes for special oral care. Also they can introduce whitening features in their feature in their tooth paste different colors of tooth paste can also be introduced to attract the kinds market. In their fabric care they can introduce in special features of protecting the color of the cloth while washing and also whitening enhancing surfs to give a good shine to while clothes (Hiatt, Jeff).develop systems to command appropriate stakeholders in the introduction of changeSIX THINGS REQUIRED TO EFFECTIVELY IMPLEMENTING A STRATEGYAccording to Porter, to implement a strategy effectively six things should be followed constrain a formal planDistributor Quantity Item Price Negotiation,Inventory Reporting, Stock Details, Payment TermsHR staffInventory / StoreSales ModuleSales ModuleStock DetailsQuantity itemPrice negotiation, inventory reporting, ex stock details, remuneration termsFinance ModuleCredit terms, payment procedures,Stock in out effectInflow outflow of raw materialsProcurement ModuleCreate a multifunctional teamTo effectively implement ERP, Colgate must first hire an independent resource firm.Acquire licensing for SAP Implementation.Establish an independent IT unit for the monitor of ERP. This department will coordinate with all the other departments (Robbins S, Mukerji).Communication of strategy inside and outsideAll employees in the company should be made aware of the new automated system. Each employee must be provided a minimal insight of SAP but those employees who have to work on SAP the near should ofcourse be provided with proper schooling course of SAP. These includeFactory ManagerManager accountsWarehouse ManagerDistribution teamConsumer insight department removed the company the strategy to implement ERP should be communicated properly to all the local and foreign suppliers of Colgate Palmolive (Hagberg).Consistency over timeAs Information Technology is progressing day by day, new changes in ERP are expected after certain time periods. Therefore it would become very important for Colgate to cope up with the changes in the software. For this purpose it would need to update it employees by providing training whenever any change takes place in SAP (Hagberg).Use proper measurementsOther measures, not bonnie financial measures would be required to test whether the system is working properly. These measures includeWhether the system is accurately forecasting demand, sales, price changesWhether or not there are any deviations in the actual versus projected salesEffectiveness of the internal processes after the strategy execution (Robbins S, Mukerji).Test the strategyAsk employees and senior focusing in all departments whether they are satisfied with the new system of working. Talk to suppliers and distributors whether they want any more improvements in the new system of working (Hagberg). octad PILLARS OF STRATEGY IMPLEMENTATIONAllocating resourcesColgate has to invest around 50mn for which they have to make a separate IT department in which 1 trained personnel have to be hired so that it can be implemented in an efficient way.building capable organizaionAfter the implementation of SAP, a capable organization would be e stablished. It would help the company to coordinate all activities. CP can then expand into new markets and would develop innovative products.Exercising strategic leadershipSAP implementation will require an annual strategic audit to check whether the desired objectives have been achieved or not. This means a visionary leadership is required. Leadership should be exercised strategically in such a way that it helps the company to maintain its competitive advantage.Tying rewardsRewards in maintaining the best MIS, highest no of transactions, successful employee in training face should be given in terms of recognition, increased in salary and gift vouchers.Installing support systemIt is important to maintain MIS with in different department so they can work in a best possible wayBenchmarkingIn Pakistan very few organizations has implemented SAP. PSO and field Foods are some of them. Since PSO has very successfully implemented SAP so Colgate benchmarks them.Strategic supportive policie sThey have to make strategies in which maintaining an MIS should be mandatory. There should be digital last. They should have a centralize data base through which all department are interlinked and any transaction can be bring in down by any department. Every department should have access to only relevant information.Shaping corporate cultureColgate should implement paperless. Digital culture where the records must be maintained through MIS and not manually .even communication should be done electronically.KEY DRIVING FORCESIndustry growthNow most of the people have knowledge about the different products and its advantages. The intense competition in industry and high demand enables the new entrants to compete in this market (Hagberg).Product innovationInnovation in product, as Colgate has just introduced Max fresh in which the coolant crystals are present which none of the competitors has adopted yet. There is also room in innovation in washing detergents (Hagberg).Changing socie tal concerns, attitudes and lifestyleSince social issues are really effecting the use of product just like the use of Miswak which is the Islamic mode of cleaning the teeth (Hagberg).Use of E-commerce and InternetUsage of online ordering and maintaining the stock level through e-commerce can be driving force force in the industry. By using that they can provide products to customer which is value addition for them (Hagberg).This report is purely based on the finding from the Colgate salutary and the secondary data analysis, and the reason for writing the whole report is to find the obstacle / hindrance a business men face and how the organization can minimize it through implementing the different strategies and analysis.The whole report research draws attention tothe fact that any problem can be eliminate if proper investigating and consideration can be observed the success is easy to get, Pakistan market is mature market and the competition is tough here because most of the cust omer is price conscious and act like butterflies, so targeting this kind of customer is quite difficult, but on the other hand it can be managed if the you can understand the market effectively and efficiently (Robbins S, Mukerji).Hiatt, Jeff. The definition and history of change management. http//www.change-management.com/tutorial-definition-history.htm.Filicetti, John (August 20, 2007). Project Management DictionaryMoore, E.R., (accessed 1 April, 2001), Creating Organizational Cultures An Ethnographic Study, Eastern academy of Management Virtual Proceedings,Moore, E.R., (accessed 1 April, 2001), Creating Organizational Cultures An Ethnographic Study, Eastern Academy of Management Virtual Proceedings,, R. Ph.D. Heifetz, D.Ph., 2000 (accessed 4 April, 2001), Corporate Hagberg Culture/Organisational Culture UnderJerryding and Assessment,Robbins S, Mukerji D (1994). Managing organisations. prentice Hall of Australia, McPhersons Printing Group, Australia.Sergiovanni, T.J. (1984) Edu cational Leadership, Leadership and excellence in schooling, Volume 41, Number 5, United States of America, page 4-13Kent State University 2000 (accessed 28th March, 2001), Kent State University Cultural Self-Study inhering Communication of ChangeBy Dagmar ReckliesCircling the Pyramid Building Lasting Commitment to Change (pdf-file)by Edmond MellinaWhat Makes a Good Change Agent?by Dagmar ReckliesThe quality of the Change Master From Change Agent to Change MasterBy Ruth TearleManaging Change Definition and Phases in Change Processesby Oliver ReckliesProblems in Managing Changeby Oliver ReckliesAuditNet.org provides a downloadable PDF of change management best practices.Fred Nickols wrote Change Management 101 A Primer.SearchCRM.com provides resources on handling change management following a CRM upgrade.Neglecting your change control process can kill an IT disaster recovery plan.
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